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List of Reviews
Austen was the most responsive, easiest to work with company during my AC emergency. They were prompt, reliable, and friendly! I would 100% recommend them!
Auten A/C gets an easy 5 stars! They were on time, communicated well, provided service as promised, had great pricing and left the job area clean. I would absolutely recommend Austen to anyone!
Austen A/C gets an easy 5 stars! They were on time, communicated well, provided service as promised, had great pricing and left the job area clean. I would absolutely recommend Austen to anyone!
Excellent service and price. They were professional and delivered as promised. I would recommend to anyone looking for a residential installation of a mini split.
As professional as they come. Our mini splits went down this morning at our coffee shop I put a phone call into Austen for repair. They were here within two hours and fix the problem right away now it's it's running like new. Just want to say thank you for your time and your amazing service.
Circle House Coffee
Austen Enterprises installer, JC, a polite young man, was on time, thorough, conscientious, and cleaned up the ‘mess’ after the installation of our chandelier. We were very impressed overall. It’s a no brainer working with this customer care company.
Please receive this review in high recognition of your senior project manager, Kevin Garcia. I began working side by side with Kevin as I made my own transition from a modernization apprentice, to a probationary mechanic, mechanic and on to becoming a modernization superintendent. Kevin has always taken on every task, big or small, field or office, with the highest level of skill and professionalism. I respect Kevin to the point that I trust when he tells me that something will be taken care of, I have no doubts or worries that it will. He has helped me though many stressful situations, both in the field and the office. It has been a pleasure working with Kevin all of these years and I look forward to many many more.
Kevin W. Brenner
Schindler Elevator Corporation
We have worked jointly with Austen on several projects and have not been disappointed.
Austen Electric Managed a high profile clients electrical, fire, and mechanical needs for our elevator Modernization. The project was demanding, with tight deadlines and complex coordination required. Thanks to Kevin Garcia, Project Manager we pulled this project across the finish line. His attention to detail and persistence made the difference in the end.
I used Austin Electric to repair my elevator pit lights and to replace the elevator pit sump pumps and they did an amazing job. They were on time and completed the job faster than expected. I dealt with JC during this repair and he was very professional and responsive. Would highly recommend Austin Electric.
Totally reliable. Do what they say they’ll do. Excellent install. Good people to do business with. No hesitation in recommending them.
Had a generator receptacle installed on the outside of the house to my electrical panel so that I could use the generator directly and safely without the use of extension cords and no back feeding to the outside lines. Justin their tech did a phenominal job from start to finish. Would highly recommend their services. One happy customer.
A property I manage was in desperate need of electrical work. I contacted Austen Enterprises and they were able to schedule a technician for the very next day. JC, the professiinal who arrived (in time & with a positive attitude) took the time to walk through the project, answer all of my questions and then went straight to work.
He worked fast but efficiently and was finished ahead of schedule. Not only did he complete everything asked, he took the time to make some minor repairs & adjustments at no extra cost. The end result was beyond what I expected.
Over the past 10 years I have managed a property for a non profit group on a volunteer basis and spent countless hours trying to find a company that provides quality work at a reasonable prices. Today, I found that company!
Austen Enterprises will be my first call the next time I have work. Give their team the chance to provide you the same level of excellence - you won’t regret it!
Austin Air Conditioning is the best! I called 18 different companies & was given so many different stories! I'm glad I kept calling till I got the right people! I'll never have to call another company again! Thank you Walter & Diego for giving the best service ever!
I had a good experience with Austen when my Mini split unit broke down. The service was quick, considerate and professional. I chose them out of about 7 diamond contractors on the Mitsubishi website and it was a good choice. They kept their promises, came on time and left the area clean. Thank you Walter, Diego, Carlos and Angie.
We couldn’t be more pleased with Austen. The entire team is responsive, professional & reliable. A customer for several years, we’ve never had a problem that hasn’t been addressed immediately.
We highly recommend Austen.
great customer service
I needed the installation of a single unit, split system made by Mitsubishi. I got about 6 offers from different contractors. I decided to grant the contract to Austen Enterprises, because they are an Elite Diamond Mitsubishi contractor, they offered the best price and not only the installation of the equipment but also the installation of the required electrical circuits and panel , which the other contractors do not offer. As Austen has a sister company that handles the electrical work and their crew does both works, for me they were the perfect choice. With the other contractors I had to handle the electric work separately, by myself. And that is costly and nasty.
The installation work was done the next day after signing the contract and the work was excellent. As I told them, my home had an installation that a museum would envy. My wife was very pleased not only for the perfect functioning of the equipment but fot he final touches hiding the piping and electrical cables.
I am very happy with their work. Their personnel is not only very professional but also very courteous , punctual and educated.
And the next day I received the Mitsubishi warranty, after the registration was done by Austen .
Would contract them in the future without any doubt. And I recommended them as an excellent company.
I purchased my AC unit thru Austen Air Conditioning, I got the unit I wanted and it was installed on time. I highly reccomend their services.
My experience with Austen Air Conditioning was nothing short of exceptional! Their courteous, efficient, knowledgeable, professional & reliable staff coupled with reasonable pricing are what makes Austen Air a rare find in the South Florida area.
As part of my home remodeling, I was interested in a new AC system that would deliver the quietest sound levels in the market. I took great comfort when Austen Air’s recommendation of the Mitsubishi Electric split ductless system coincided with my research findings. They handled my city’s permitting requirements & installed the system just 2 days after having ordered it. Customer service & company responsiveness at its very best!
From Sales Manager Walter to Project Manager Mr. Ernie & Technicians Alexander, Diego & Adrian, I had an overall stellar experience & thus highly recommend them with no reservations whatsoever. I give Austen Air Conditioning 2 thumbs up & rate them 5 out of 5 stars!